Went to KPJ Penang for an MRI and had a very positive experience. The staff treated me kindly and professionally, even though there were some issues with my insurance company.
The doctor on duty, Dr. Lim Ming Yong, was excellent. He explained everything in detail, patiently attended to all of my questions, and made sure I clearly understood my condition. He also took the time to advise me on further treatment options and future assessments, which really helped me feel more confident and reassured about the next steps.
I’d also like to compliment his staff, Miss Umi, who was very nice, professional, and supportive. She assisted me throughout the process and gave helpful advice when I faced problems with the insurance.
Overall, I’m very satisfied with the service and truly appreciate the care, clarity, and professionalism shown by the team.
I had a very good experience at KPJ Penang. A special thank you to Dr Shafarul, who treated me with great care. He is very dedicated, humble, and attentive, and he took the time to explain everything clearly, which made me feel calm and reassured.
I would also like to thank the nurse in charge and all the nurses at Flora Ward. They were truly wonderful
HK
Hazlinda Khamis
5 months ago
A big heartfelt thank you to the amazing team at KPJ Penang.
To Dr. Low Chun Leong, Dr. Arun Arunasalam, and Dr. Kumar, thank you for their professionalism, clear guidance, and genuine concern for my treatment.
A special appreciation to the wonderful nurses from Flora Ward — SN Azwani, SN Saliyana, and SN Farhana and the rest. Your kindness, gentle approach, and constant support made all the difference. I felt safe, cared for, and truly appreciated as a patient.
Also worth mentioning — the hospital food was surprisingly good, well-balanced, fresh and suitable for recovery. It made the stay easier and more pleasant.
Thank you, KPJ Penang — I am truly grateful for everything.
NS
Narendra Sangeta
5 months ago
Mum who is 76 years old , had ROSA robotic left total knee replacement surgery . Dr Teh Hak Lian was the Surgeon and Dr Kumar were the Anaesthetist .
Mum was already able to walk 4 and half hours post surgery . Pain was remarkably minimal for such a major surgery .
Impeccable professionalism . The best part was the human touch , which was heart melting both from the professional and smiling nurses in lavender ward and the attendants.
Thank you team Arthroplasty KPJ specialist Penang. You have shown what it takes to make patients quality of health care affordable and effective. Thank you 👌👌👌
TR
Tengku Rosma Rizam Raja Muhammad
7 months ago
Thank you to the emergency staff at KPJ Penang, especially staff Ikhwan and Sujata, for their excellent service when handling my son, Nik Muhammad Rizq Shayden. They were fast, friendly, and very professional. Truly appreciate the way they made us feel calm as parents. 🌟🌟🌟🌟🌟
Mrs. Catherine - the customer service is super supportive. The hospitality and cares are unquestionnable.
All nurses and staff is very friendly and helpful during my admission especially team from Dahlia ward. Jasamu dikenang 🥳
Dr. Amirozi and Mrs Afifah from the ENT specialist clinic also is superb. Healing me from the moment i enter tge clinic.. Very warm welcome and supportive.
KPJ had always been my 1st choice of hospital to get treatment for myself and my family.
Lastly, please keep the bills at par so that patient will keep smiling until they reach home 😇