How can Medifly.Ai help me?

Medifly.Ai assists you through every step of your medical journey — from finding the right doctor to estimating costs, planning your stay, and arranging travel details. Our in-house doctors also explain your treatment options in plain language, while all clinical decisions stay with your treating physician. We make medical trips simpler, smarter, and stress-free.

How do I schedule an appointment or treatment?

You can click the "Book" button on our website to schedule an appointment or treatment with your chosen doctor. Our team will take care of the rest of the process based on your needs.

Is virtual consultation available before traveling?

Absolutely. We offer a free consultation with our in-house doctor before you decide to travel, so you have a clear picture of your condition and treatment plan before making the trip.

Is consultation available in multiple languages?

Yes, consultations are available in multiple languages so you can communicate comfortably and clearly understand your condition and treatment plan.

Dr. Kan Sow Lai

Internal Medicine

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Dr. Kan Sow Lai

Internal Medicine specialist · Rheumatoid arthritis, Osteoarthritis, Lupus

MRCP (UK) — Member of the Royal College of Physicians, United Kingdom.

KPJ Penang Specialist Hospital · Bukit Mertajam, Malaysia

Speaks Malay, Chinese, English

Profile verified with the hospital

Asking is free and commits you to nothing, just a WhatsApp chat. A doctor replies in minutes.

First time here? Medifly is a doctor-led service for surgery and complex treatment abroad, an official partner of KPJ Penang Specialist Hospital. Our doctors guide you from first question to home again.

Free for you. Partner hospitals pay usThe same price the hospital charges, not moreA medical team beside you, door to door

About Dr. Kan

Dr. Kan treats Rheumatoid arthritis, Osteoarthritis, Lupus.

Dr. Kan Sow Lai is a Sessional Consultant Physician specializing in Internal Medicine and Rheumatology at KPJ Penang Specialist Hospital. Her clinical practice focuses on the diagnosis and management of systemic autoimmune diseases and musculoskeletal conditions.

Conditions Treated

Rheumatoid arthritisOsteoarthritisLupusGoutAnkylosing spondylitisOsteoporosisAutoimmune diseasesConnective tissue disorders

Procedure Focus

Inflammatory Arthritis: Diagnosis and long-term management of Rheumatoid Arthritis, Psoriatic Arthritis, and Ankylosing Spondylitis.
Crystal Arthropathies: Management and treat-to-target strategies for Gout and Pseudogout.
Systemic Autoimmune Diseases: Clinical management of Systemic Lupus Erythematosus (SLE), Sjögren's Syndrome, and Systemic Sclerosis (Scleroderma).
Connective Tissue & Musculoskeletal Disorders: Evaluation and care for chronic joint, muscle, and soft tissue disorders.
General Internal Medicine: Management of acute and chronic systemic medical illnesses.

Credentials

MD (UKM) — Doctor of Medicine from Universiti Kebangsaan Malaysia.
MRCP (UK) — Member of the Royal College of Physicians, United Kingdom.

Where Dr. Kan practises.

4.9/5(13,006)

KPJ Penang Specialist Hospital

JCIMSQHBFHIISO 9001

Bukit Mertajam, Malaysia

Premier tertiary private hospital in Penang offering multidisciplinary specialist care, advanced diagnostics, cardiac, orthopaedic and oncology services.

Known for

Patients seeking advanced cardiac care · Individuals requiring orthopaedic surgery · Oncology patients needing comprehensive treatment

Languages

Bahasa Melayu · English

If our doctors recommend Dr. Kan for your case, we arrange the appointment, your travel, and someone beside you at the hospital. You pay KPJ Penang Specialist Hospital's own price, not more.

View Hospital

Paying with insurance?

KPJ Penang Specialist Hospital, where Dr. Kan practises, works with these insurers. Medifly checks your policy and handles the claim for you.

AIA Malaysia BerhadAIA Public Takaful BerhadAllianz Life Insurance Malaysia BerhadAmGeneral Insurance BerhadAXA Affin General Insurance BerhadAXA Affin Life Insurance BerhadBerjaya Sompo Insurance BerhadEtiqa Insurance BerhadEtiqa Takaful BerhadGreat Eastern Life Assurance (Malaysia) BerhadGreat Eastern Takaful BerhadHong Leong Assurance Berhad

Cashless where your policy allows, we arrange direct billingWe check your coverage before you commit to anythingNo insurance? You get the full price up front, no surprises

Frequently Asked Questions

Our medical team reviews your case and recommends the doctor best suited to your condition, needs, and preferences — so you don't have to search on your own.

It starts with one message.

Free and confidential · a doctor reads every message

How Medifly works.

Tell us what’s wrong

Symptoms, history, and what you’ve been told so far.

Our doctors study your case

Which specialist and which hospital give you the best chance.

Our doctors recommend the specialist

By call, video or in person, they explain the recommendation until the decision is clear.

We take it from here

Hospital, flights, travel. Where appropriate, we come with you.

Is Dr. Kan right for your case? Tell us what's wrong. If they're not the right doctor for you, we'll say so, and find who is.

Dr. Kan Sow Lai

Internal Medicine

Dr. Kan Sow Lai

Internal Medicine specialist · Rheumatoid arthritis, Osteoarthritis, Lupus

MRCP (UK) — Member of the Royal College of Physicians, United Kingdom.

KPJ Penang Specialist Hospital · Bukit Mertajam, Malaysia

Speaks Malay, Chinese, English

Profile verified with the hospital

Asking is free and commits you to nothing, just a WhatsApp chat. A doctor replies in minutes.

About Dr. Kan

Dr. Kan treats Rheumatoid arthritis, Osteoarthritis, Lupus.

Procedure Focus

Inflammatory Arthritis: Diagnosis and long-term management of Rheumatoid Arthritis, Psoriatic Arthritis, and Ankylosing Spondylitis.
Crystal Arthropathies: Management and treat-to-target strategies for Gout and Pseudogout.
Systemic Autoimmune Diseases: Clinical management of Systemic Lupus Erythematosus (SLE), Sjögren's Syndrome, and Systemic Sclerosis (Scleroderma).
Connective Tissue & Musculoskeletal Disorders: Evaluation and care for chronic joint, muscle, and soft tissue disorders.
General Internal Medicine: Management of acute and chronic systemic medical illnesses.

Where Dr. Kan practises.

4.9/5(13,006)

KPJ Penang Specialist Hospital

JCIMSQHBFHIISO 9001

Bukit Mertajam, Malaysia

Premier tertiary private hospital in Penang offering multidisciplinary specialist care, advanced diagnostics, cardiac, orthopaedic and oncology services.

Known for

Patients seeking advanced cardiac care · Individuals requiring orthopaedic surgery · Oncology patients needing comprehensive treatment

Languages

Bahasa Melayu · English

If our doctors recommend Dr. Kan for your case, we arrange the appointment, your travel, and someone beside you at the hospital. You pay KPJ Penang Specialist Hospital's own price, not more.

View Hospital

Paying with insurance?

KPJ Penang Specialist Hospital, where Dr. Kan practises, works with these insurers. Medifly checks your policy and handles the claim for you.

Cashless where your policy allows, we arrange direct billingWe check your coverage before you commit to anythingNo insurance? You get the full price up front, no surprises

Frequently Asked Questions

Our medical team reviews your case and recommends the doctor best suited to your condition, needs, and preferences — so you don't have to search on your own.

How Medifly works.

Tell us what’s wrong

Symptoms, history, and what you’ve been told so far.

Our doctors study your case

Which specialist and which hospital give you the best chance.

Our doctors recommend the specialist

By call, video or in person, they explain the recommendation until the decision is clear.

We take it from here

Hospital, flights, travel. Where appropriate, we come with you.