Treatment in Japan? We're getting it ready.
Medifly has no partner hospital in Japan today. Tell us your case, and our doctors will say whether waiting for Japan makes sense, or whether a destination that is ready today fits you better.
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Where we are right now.
We do not open a country from behind a desk. Before we send a single patient, our team stands inside the hospital, meets the doctors, and makes sure there is Indonesian-speaking support on the ground. Japan is going through that same process now.
Exploring
Mapping the hospitals and specialties that matter for Indonesian patients.
Current stage
Hospital visits
Our team goes in person, walks the corridors, and talks to the international teams.
- 3
Doctor verification
Every doctor's credentials are checked one by one before they join the network.
- 4
Open
The first patients travel with our team beside them.
The numbers that are actually useful to you.
Not medical-tourism statistics. The practical things for a trip you might be planning.
≈7h 30m
Shortest direct flight from Jakarta, to Tokyo
+2 hours
Time difference from Jakarta
≈2h 30m
Tokyo to Osaka by Shinkansen, city centre to city centre
Yen
Currency, and cash is still worth carrying
The cities we're scouting first.
Three cities, nearest to Jakarta first. We start where it makes the most sense for an Indonesian family.
City 1
Tokyo
≈7h 30m directThe international patient desks and the largest teaching hospitals are concentrated here, and it is the only city with a direct flight from Jakarta.
City 2
Osaka
Reached from Tokyo in about two and a half hours by Shinkansen, with its own university hospitals and a lower cost of staying.
While you wait, useful things to know about Japan.
Not a travel guide. The small things that make a treatment trip easier for a patient and their family.
Your own medicine needs paperwork
Japan limits how much prescription medicine you may bring in, and some everyday medicines are restricted outright. Larger supplies need an import certificate arranged before you fly. We check your list against the rules first.
Two hours ahead
Japan is two hours ahead of Jakarta and runs on a single time zone. Morning appointments are earlier than they feel, so we build the first day around the clock change.
One tap card for almost everything
A rechargeable IC card such as Suica or Pasmo pays for trains, buses, lockers and convenience stores with one tap. It saves a family a lot of small decisions.
Tokyo to Osaka in about 2h 30m
The Shinkansen runs city centre to city centre, so a second opinion in another city does not mean another flight.
Halal meals take planning
Halal restaurants exist in Tokyo and Osaka but they cluster in a few districts rather than sitting on every corner. For a stay of any length we map them around the hospital before you arrive.
Convenience stores do more than you expect
The konbini near your hotel is open around the clock, serves hot food, and its cash machine accepts foreign cards. For a family taking turns at a bedside, that matters more than it sounds.
What we check before we open a new destination.
The same list we used for Malaysia, Singapore, and Thailand. Japan gets no shortcut.
We stand inside the hospital
Not a brochure, not a website. Our team visits, sees the wards, and meets the international team.
The doctors, one by one
Credentials, experience, and the cases they actually treat. What we cannot verify, we do not recommend.
Indonesian-speaking support
Where the local language is far from ours, this is not a bonus. It is a requirement.
The same price the hospital charges
You pay what the hospital charges, not more. Partner hospitals pay us.
Meanwhile, this is where our doctors send patients today.
A partner network that is already running, with doctors and hospitals we know in person.
Japan might be right for your case. It might not. Tell us your case. If Malaysia, Singapore, Thailand, or staying home makes more sense today, we will say so rather than ask you to wait.
How it works
From your first message to the operating room.
Tell us what’s wrong
Symptoms, history, and what you’ve been told so far.
Our doctors study your case
Which specialist and which hospital give you the best chance.
Our doctors recommend the specialist
By call, video or in person, they explain the recommendation until the decision is clear.
We take it from here
Hospital, flights, travel. Where appropriate, we come with you.
Free and confidential
Questions about Japan.
When will Japan open?
We do not promise a date. A country joins the network when its hospitals and doctors pass our checks, not when a calendar says so. Leave a message and we will tell you the moment the first patients can travel.
Can I get help going to Japan now?
You can talk to our doctors now, free. They will be honest: if your case is better treated in a destination we already know, that is what they will recommend.
Do Indonesian passport holders need a visa for Japan?
The rules differ by destination and change over time. So we check the current rule for your passport when you ask, rather than guess from this page. We help prepare the paperwork too.
What about the language?
Japanese is the main language, and English is uneven once you step outside a hospital's international desk. That is why Indonesian-speaking support is our requirement before opening Japan, not an add-on.
Why is Medifly looking at Japan?
Because every patient deserves to know all their options. We want to answer questions about Japan the same way we answer them about Malaysia: after seeing it for ourselves.
Want to know when Japan opens?
Leave a message. A doctor replies now, and we tell you when the first patients can travel.
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