Friendly and professional doctors & nurses & staff made me feel very welcomed and at ease, for my procedure which required a warded stay. Food is good too. Pleasant experience! Keep up the good work!
PW
Paul Woodhouse
6 months ago
I had an excellent experience at Farrer Park Hospital during my cervical procedure. Dr. Sathapan, the anaesthetist, and the nursing team were wonderful. Special thanks to Nurse Elvin and Nurse Annie, who went above and beyond to make me feel cared for and comfortable.
My 3d2n stay experience was nothing but comfortable. Nurses check on me regularly and come to my aid within a minute of me pressing the red button from my bed. All staff I interacted with were warm, caring and professional. I was also very well fed, the food delicious. The standard room has a nice view overlooking greenery and low rise buildings.
Discharge and registration process was a breeze with almost zero waiting time.
Aster at the counter was incredibly patient and helpful. Keep up the great work, Aster! You've been really supportive in answering all my questions.
I stayed at Farrer Park Hospital in March 2026 for my surgery and overall had a very positive experience.
After my surgery, I was sent to the ICU, and I would especially like to thank Nurse Snow, who was very caring and gentle. She always reassured and comforted me whenever she administered medication, which really helped me feel less anxious and more cared for during recovery.
The ward nurses were generally very nice, accommodating, and understanding throughout my stay. The physiotherapists were also friendly, encouraging, and professional.
The food was good overall; some meals were really nice, and there was a good variety of options.
Overall, the care team made my recovery experience much more comfortable and reassuring. Thank you to the staff for their kindness and support.
I would like to express my sincere appreciation to the team at Farrer Park Hospital for the excellent care and support throughout my experience.
First, a special thank you to Vani, the counter staff, who was incredibly experienced, friendly, and patient. She took the time to clearly explain the differences between Medisave, corporate insurance, and personal insurance, which made the entire claims process much easier to understand and navigate.
I am also grateful to the senior staff member who guided me to the day surgery suite. She was warm, attentive, and very caring—engaging me in conversation while I was waiting for admission and offering encouraging words that helped ease my anxiety before the procedure.
The nursing team, including Sister Low, were outstanding. They were attentive, compassionate, and highly professional, strictly adhering to procedures to ensure everything was carried out safely and smoothly. Their dedication and attention to detail gave me great confidence that I was in good hands.
A big thank you as well to Dr Lai, my anaesthetist. She was very experienced and provided clear, thorough explanations before administering the anaesthesia and pain management. Her calm and soothing tone helped me feel reassured and relaxed.
I would also like to extend my gratitude to my surgeon, Dr Lee Fang Jann from URODOC. He was punctual, confident, and approachable. He took the time to ask a few key questions before the procedure, and everything proceeded smoothly. Before I knew it, I was under anaesthesia and later woke up to find the procedure successfully completed.
Lastly, I want to sincerely thank the clinical staff at the clinic—two wonderful ladies who supported me from my very first visit through to the day I decided to proceed with the treatment. They were consistently patient, attentive, and thorough in answering my many questions, which gave me the confidence to move forward. On the day of the procedure, they were well-prepared, supportive, and ensured everything went seamlessly. I also appreciate the staff member who kindly accompanied me from the clinic to the hospital admission area, answering my questions along the way and making the transition smooth and stress-free.
Overall, I am deeply grateful for the professionalism, compassion, and dedication shown by the entire team. Thank you for making what could have been a stressful experience so much more reassuring and comfortable.