How can Medifly.Ai help me?

Medifly.Ai assists you through every step of your medical journey — from finding the right doctor to estimating costs, planning your stay, and arranging travel details. Our in-house doctors also explain your treatment options in plain language, while all clinical decisions stay with your treating physician. We make medical trips simpler, smarter, and stress-free.

How do I schedule an appointment or treatment?

You can click the "Book" button on our website to schedule an appointment or treatment with your chosen doctor. Our team will take care of the rest of the process based on your needs.

Is virtual consultation available before traveling?

Absolutely. We offer a free consultation with our in-house doctor before you decide to travel, so you have a clear picture of your condition and treatment plan before making the trip.

Is consultation available in multiple languages?

Yes, consultations are available in multiple languages so you can communicate comfortably and clearly understand your condition and treatment plan.

DR. LOW SHIAU CHUAN

Anaesthesiology & Critical Care

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DR. LOW SHIAU CHUAN

Anaesthesiology & Critical Care specialist · Critically ill patients, Respiratory failure, Postoperative complications

KPJ Ipoh Specialist Hospital · Ipoh, Malaysia

Speaks Mandarin, Cantonese, Bahasa Melayu, English

Profile verified with the hospital

Asking is free and commits you to nothing, just a WhatsApp chat. A doctor replies in minutes.

First time here? Medifly is a doctor-led service for surgery and complex treatment abroad, an official partner of KPJ Ipoh Specialist Hospital. Our doctors guide you from first question to home again.

Free for you. Partner hospitals pay usThe same price the hospital charges, not moreA medical team beside you, door to door

About Dr. LOW

Dr. LOW treats Critically ill patients, Respiratory failure, Postoperative complications.

Dr. Low Shiau Chuan is a specialist in Anaesthesiology and Critical Care with expertise in perioperative anaesthesia management and intensive care medicine. She obtained her Doctor of Medicine (MD) degree from Universiti Kebangsaan Malaysia (UKM) and later completed her Master of Anaesthesiology at the University of Malaya (UM). In 2011, she underwent subspecialty training in Intensive Care to further enhance her expertise in managing critically ill patients. Dr. Low has special clinical interests in general and regional anaesthesia, peripheral nerve blocks, and a wide range of intensive care-related procedures. She is experienced in arterial and central venous cannulation, bronchoscopy, percutaneous tracheostomy, ICU ultrasonography, echocardiography, abdominal sonography, ultrasound-guided vascular access, chest drain insertion and removal, and pericardiocentesis. Her clinical practice focuses on evidence-based perioperative and intensive care management aimed at improving patient safety, critical care outcomes, and recovery. Dr. Low works closely with multidisciplinary teams to deliver comprehensive anaesthetic and critical care services tailored to the needs of each patient. Doctor of Medicine (MD) — Universiti Kebangsaan Malaysia (UKM), Malaysia Master of Anaesthesiology (M Anaes) — University of Malaya (UM), Malaysia Subspecialty Training in Intensive Care — 2011

Conditions Treated

Critically ill patientsRespiratory failurePostoperative complicationsAcute medical emergenciesTrauma-related critical conditions

Procedure Focus

General anaesthesia
Regional anaesthesia
Peripheral nerve blocks
Arterial cannulation
Central venous cannulation
Bronchoscopy
Percutaneous tracheostomy
ICU ultrasonography
Echocardiography
Chest drain insertion and removal
Pericardiocentesis

Credentials

Doctor of Medicine (MD) — Universiti Kebangsaan Malaysia (UKM), Malaysia

Where Dr. LOW practises.

4.5/5(2,417)

KPJ Ipoh Specialist Hospital

MSQH

Ipoh, Malaysia

KPJ Ipoh Specialist Hospital is one of the leading private tertiary healthcare institutions in Perak, Malaysia. Established in 1978 as Ipoh Specialist Centre, the hospital initially operated with 75 beds before becoming part of KPJ Healthcare Berhad in 1989 under Johor Corporation. Since then, it has expanded into a multidisciplinary tertiary hospital with approximately 275 beds and a broad network of specialist consultants. The hospital is recognized for pioneering cardiac thoracic services in Perak, helping reduce the need for patients to travel to Kuala Lumpur or Penang for advanced cardiac care.

Known for

Patients needing advanced cardiac surgery · Individuals seeking comprehensive cancer treatment · Patients requiring orthopaedic and rehabilitation care

Languages

Malay · Mandarin · Tamil · English

If our doctors recommend Dr. LOW for your case, we arrange the appointment, your travel, and someone beside you at the hospital. You pay KPJ Ipoh Specialist Hospital's own price, not more.

View Hospital

Paying with insurance?

KPJ Ipoh Specialist Hospital, where Dr. LOW practises, takes direct billing from these insurers. Medifly checks your policy and handles the claim for you.

Great EasternPrudential

Cashless where your policy allows, we arrange direct billingWe check your coverage before you commit to anythingNo insurance? You get the full price up front, no surprises

Frequently Asked Questions

Our medical team reviews your case and recommends the doctor best suited to your condition, needs, and preferences — so you don't have to search on your own.

It starts with one message.

Free and confidential · a doctor reads every message

How Medifly works.

Tell us what’s wrong

Symptoms, history, and what you’ve been told so far.

Our doctors study your case

Which specialist and which hospital give you the best chance.

Our doctors recommend the specialist

By call, video or in person, they explain the recommendation until the decision is clear.

We take it from here

Hospital, flights, travel. Where appropriate, we come with you.

Is Dr. LOW right for your case? Tell us what's wrong. If they're not the right doctor for you, we'll say so, and find who is.

DR. LOW SHIAU CHUAN

Anaesthesiology & Critical Care

DR. LOW SHIAU CHUAN

Anaesthesiology & Critical Care specialist · Critically ill patients, Respiratory failure, Postoperative complications

KPJ Ipoh Specialist Hospital · Ipoh, Malaysia

Speaks Mandarin, Cantonese, Bahasa Melayu, English

Profile verified with the hospital

Asking is free and commits you to nothing, just a WhatsApp chat. A doctor replies in minutes.

About Dr. LOW

Dr. LOW treats Critically ill patients, Respiratory failure, Postoperative complications.

Where Dr. LOW practises.

4.5/5(2,417)

KPJ Ipoh Specialist Hospital

MSQH

Ipoh, Malaysia

Known for

Patients needing advanced cardiac surgery · Individuals seeking comprehensive cancer treatment · Patients requiring orthopaedic and rehabilitation care

Languages

Malay · Mandarin · Tamil · English

If our doctors recommend Dr. LOW for your case, we arrange the appointment, your travel, and someone beside you at the hospital. You pay KPJ Ipoh Specialist Hospital's own price, not more.

View Hospital

Paying with insurance?

KPJ Ipoh Specialist Hospital, where Dr. LOW practises, takes direct billing from these insurers. Medifly checks your policy and handles the claim for you.

Great EasternPrudential

Cashless where your policy allows, we arrange direct billingWe check your coverage before you commit to anythingNo insurance? You get the full price up front, no surprises

Frequently Asked Questions

Our medical team reviews your case and recommends the doctor best suited to your condition, needs, and preferences — so you don't have to search on your own.

How Medifly works.

Tell us what’s wrong

Symptoms, history, and what you’ve been told so far.

Our doctors study your case

Which specialist and which hospital give you the best chance.

Our doctors recommend the specialist

By call, video or in person, they explain the recommendation until the decision is clear.

We take it from here

Hospital, flights, travel. Where appropriate, we come with you.