How can Medifly.Ai help me?

Medifly.Ai assists you through every step of your medical journey — from finding the right doctor to estimating costs, planning your stay, and arranging travel details. Our in-house doctors also explain your treatment options in plain language, while all clinical decisions stay with your treating physician. We make medical trips simpler, smarter, and stress-free.

How do I schedule an appointment or treatment?

You can click the "Book" button on our website to schedule an appointment or treatment with your chosen doctor. Our team will take care of the rest of the process based on your needs.

Is virtual consultation available before traveling?

Absolutely. We offer a free consultation with our in-house doctor before you decide to travel, so you have a clear picture of your condition and treatment plan before making the trip.

Is consultation available in multiple languages?

Yes, consultations are available in multiple languages so you can communicate comfortably and clearly understand your condition and treatment plan.

Dr Low Eng Joo

Internal Medicine

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Dr Low Eng Joo

Internal Medicine specialist · Acid reflux, Liver diseases, Digestive disorders

Gastroenterology & Hepatology

Island Hospital · Penang, Malaysia · ≈2h 20m direct from Jakarta

Speaks Mandarin, Hokkien, Bahasa Melayu, English

Profile verified with the hospital

Asking is free and commits you to nothing, just a WhatsApp chat. A doctor replies in minutes.

First time here? Medifly is a doctor-led service for surgery and complex treatment abroad, an official partner of Island Hospital. Our doctors guide you from first question to home again.

Free for you. Partner hospitals pay usThe same price the hospital charges, not moreA medical team beside you, door to door

About Dr. Low

Dr. Low treats Acid reflux, Liver diseases, Digestive disorders.

Dr Low Eng Joo is a physician and gastroenterologist with expertise in the diagnosis and management of digestive system and liver disorders. He provides comprehensive care for patients with gastrointestinal diseases, liver conditions, digestive symptoms, acid reflux, inflammatory bowel disorders, and chronic gastrointestinal conditions requiring long-term monitoring and multidisciplinary care. Dr Low Eng Joo focuses on evidence-based gastroenterology care, preventive digestive health, and personalised treatment planning aimed at improving gastrointestinal function and long-term patient outcomes. His clinical approach combines detailed medical assessment, diagnostic endoscopy, and patient-centred disease management tailored to each patient’s digestive health needs. He works closely with multidisciplinary healthcare teams to provide holistic digestive healthcare while supporting preventive strategies, continuity of treatment, and long-term gastrointestinal wellness. MBBS (Mal) — Bachelor of Medicine, Bachelor of Surgery from University of Malaya

Conditions Treated

Acid refluxLiver diseasesDigestive disordersInflammatory bowel diseaseGastrointestinal conditions

Procedure Focus

Endoscopy
Gastrointestinal assessment
Digestive disease management
Liver evaluation

Credentials

MBBS (Mal) — Bachelor of Medicine, Bachelor of Surgery from University of Malaya

Where Dr. Low practises.

4.4/5(3,154)

Island Hospital

JCIMSQHACHS

Penang, Malaysia · ≈2h 20m direct from Jakarta

Leading private tertiary hospital in Penang offering advanced specialist care, modern medical technology, and comprehensive healthcare services for local and international patients.

Known for

Patients with complex medical conditions · International medical tourists · Individuals needing comprehensive health screening

Languages

Mandarin · Bahasa Melayu · English

If our doctors recommend Dr. Low for your case, we arrange the appointment, your travel, and someone beside you at the hospital. You pay Island Hospital's own price, not more.

View Hospital

Paying with insurance?

Island Hospital, where Dr. Low practises, works with these insurers. Medifly checks your policy and handles the claim for you.

AIA (Smart Panel of Hospitals)AllianzAllianz Worldwide PartnersAmMetLifeAsia Assistance (AA) International Indonesia (Rebrand as Across Asia Assist)Asian Assistance (Thailand) Co. LtdAXAChubb LifeCigna International (Kuala Lumpur)Cigna International (Oversea)Emergency Assistance Japan Co. Ltd (EAJ)Etiqa

Cashless where your policy allows, we arrange direct billingWe check your coverage before you commit to anythingNo insurance? You get the full price up front, no surprises

Frequently Asked Questions

Our medical team reviews your case and recommends the doctor best suited to your condition, needs, and preferences — so you don't have to search on your own.

It starts with one message.

Free and confidential · a doctor reads every message

How Medifly works.

Tell us what’s wrong

Symptoms, history, and what you’ve been told so far.

Our doctors study your case

Which specialist and which hospital give you the best chance.

Our doctors recommend the specialist

By call, video or in person, they explain the recommendation until the decision is clear.

We take it from here

Hospital, flights, travel. Where appropriate, we come with you.

More Internal Medicine specialists our doctors choose from.

See all 241 Internal Medicine specialists

Dr Aaron Lim Boon KengFRCS (EDIN)

Bones & joints · Penang

Experienced orthopaedic surgeon with expertise in musculoskeletal conditions, joint disorders, trauma management, and orthopaedic surgical care.

Conditions treated

Fracture Management · Sports Injury Treatment

View profile

Dr Haniffah B. Abdul GafoorMRCP (UK)

Internal medicine · Penang

Conditions treated

Internal Medicine · Chronic Disease Management

View profile

Dr Abdul Gafoor MubarakMRCS (EDIN)

General surgery · Penang

General surgeon with expertise in thoracic surgery, bariatric surgery, colorectal surgery, and advanced laparoscopic procedures.

Conditions treated

Bariatric & Metabolic Surgery · Video-Assisted Thoracic Surgery

View profile

Dr Adrian Chan Soon EngFRCS

Eyes · Penang

Consultant Ophthalmologist with expertise in comprehensive eye care, cataract management, and ophthalmic surgery.

Conditions treated

Cataract Surgery · Glaucoma Management

View profile

Is Dr. Low right for your case? Tell us what's wrong. If they're not the right doctor for you, we'll say so, and find who is.

Dr Low Eng Joo

Internal Medicine

Dr Low Eng Joo

Internal Medicine specialist · Acid reflux, Liver diseases, Digestive disorders

Gastroenterology & Hepatology

Island Hospital · Penang, Malaysia · ≈2h 20m direct from Jakarta

Speaks Mandarin, Hokkien, Bahasa Melayu, English

Profile verified with the hospital

Asking is free and commits you to nothing, just a WhatsApp chat. A doctor replies in minutes.

About Dr. Low

Dr. Low treats Acid reflux, Liver diseases, Digestive disorders.

Where Dr. Low practises.

4.4/5(3,154)

Island Hospital

JCIMSQHACHS

Penang, Malaysia · ≈2h 20m direct from Jakarta

Leading private tertiary hospital in Penang offering advanced specialist care, modern medical technology, and comprehensive healthcare services for local and international patients.

Known for

Patients with complex medical conditions · International medical tourists · Individuals needing comprehensive health screening

Languages

Mandarin · Bahasa Melayu · English

If our doctors recommend Dr. Low for your case, we arrange the appointment, your travel, and someone beside you at the hospital. You pay Island Hospital's own price, not more.

View Hospital

Paying with insurance?

Island Hospital, where Dr. Low practises, works with these insurers. Medifly checks your policy and handles the claim for you.

Cashless where your policy allows, we arrange direct billingWe check your coverage before you commit to anythingNo insurance? You get the full price up front, no surprises

Frequently Asked Questions

Our medical team reviews your case and recommends the doctor best suited to your condition, needs, and preferences — so you don't have to search on your own.

How Medifly works.

Tell us what’s wrong

Symptoms, history, and what you’ve been told so far.

Our doctors study your case

Which specialist and which hospital give you the best chance.

Our doctors recommend the specialist

By call, video or in person, they explain the recommendation until the decision is clear.

We take it from here

Hospital, flights, travel. Where appropriate, we come with you.