How can Medifly.Ai help me?

Medifly.Ai assists you through every step of your medical journey — from finding the right doctor to estimating costs, planning your stay, and arranging travel details. Our in-house doctors also explain your treatment options in plain language, while all clinical decisions stay with your treating physician. We make medical trips simpler, smarter, and stress-free.

How do I schedule an appointment or treatment?

You can click the "Book" button on our website to schedule an appointment or treatment with your chosen doctor. Our team will take care of the rest of the process based on your needs.

Is virtual consultation available before traveling?

Absolutely. We offer a free consultation with our in-house doctor before you decide to travel, so you have a clear picture of your condition and treatment plan before making the trip.

Is consultation available in multiple languages?

Yes, consultations are available in multiple languages so you can communicate comfortably and clearly understand your condition and treatment plan.

Dr. Heng Aik Cheng

Orthopaedics

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Dr. Heng Aik Cheng

Orthopaedics specialist · Osteoarthritis, Sports injuries, Fractures

CIME (American Board of Independent Medical Examiners)

KPJ Sabah Specialist Hospital · Kota Kinabalu, Malaysia

30 years treating patients

Speaks Malay, English

Profile verified with the hospital

Asking is free and commits you to nothing, just a WhatsApp chat. A doctor replies in minutes.

First time here? Medifly is a doctor-led service for surgery and complex treatment abroad, an official partner of KPJ Sabah Specialist Hospital. Our doctors guide you from first question to home again.

Free for you. Partner hospitals pay usThe same price the hospital charges, not moreA medical team beside you, door to door

About Dr. Heng

Dr. Heng treats Osteoarthritis, Sports injuries, Fractures.

Datuk-honoured senior consultant in orthopaedic surgery at KPJ Sabah Specialist Hospital. Holds MB.

Conditions Treated

OsteoarthritisSports injuriesFracturesSpinal disorders

Procedure Focus

Joint replacement
Arthroscopy
Fracture fixation

Credentials

MB
BCH
BAO (Belfast)
F.R.C.S (Ireland)
CIME (American Board of Independent Medical Examiners)

Where Dr. Heng practises.

4.8/5(1,445)

KPJ Sabah Specialist Hospital

MSQH

Kota Kinabalu, Malaysia

The premier specialist hospital in Sabah, East Malaysia, providing advanced medical care to the Borneo region and beyond.

Known for

Patients needing advanced cardiac interventions · Families seeking comprehensive pediatric and maternity care · Regional patients from Borneo and nearby countries

Languages

Mandarin · Bahasa Indonesia · Bahasa Malaysia · English

If our doctors recommend Dr. Heng for your case, we arrange the appointment, your travel, and someone beside you at the hospital. You pay KPJ Sabah Specialist Hospital's own price, not more.

View Hospital

Paying with insurance?

KPJ Sabah Specialist Hospital, where Dr. Heng practises, takes direct billing from these insurers. Medifly checks your policy and handles the claim for you.

AIA Malaysia BerhadAIA Public Takaful BerhadAllianz Life Insurance Malaysia BerhadAXA Affin General Insurance BerhadAXA Affin Life Insurance BerhadBerjaya Sompo Insurance BerhadEtiqa Insurance BerhadEtiqa Takaful BerhadGreat Eastern General Insurance (Malaysia) BerhadGreat Eastern Takaful BerhadHong Leong Assurance BerhadLonpac Insurance Berhad

Cashless where your policy allows, we arrange direct billingWe check your coverage before you commit to anythingNo insurance? You get the full price up front, no surprises

Frequently Asked Questions

Our medical team reviews your case and recommends the doctor best suited to your condition, needs, and preferences — so you don't have to search on your own.

It starts with one message.

Free and confidential · a doctor reads every message

How Medifly works.

Tell us what’s wrong

Symptoms, history, and what you’ve been told so far.

Our doctors study your case

Which specialist and which hospital give you the best chance.

Our doctors recommend the specialist

By call, video or in person, they explain the recommendation until the decision is clear.

We take it from here

Hospital, flights, travel. Where appropriate, we come with you.

Is Dr. Heng right for your case? Tell us what's wrong. If they're not the right doctor for you, we'll say so, and find who is.

Dr. Heng Aik Cheng

Orthopaedics

Dr. Heng Aik Cheng

Orthopaedics specialist · Osteoarthritis, Sports injuries, Fractures

CIME (American Board of Independent Medical Examiners)

KPJ Sabah Specialist Hospital · Kota Kinabalu, Malaysia

30 years treating patients

Speaks Malay, English

Profile verified with the hospital

Asking is free and commits you to nothing, just a WhatsApp chat. A doctor replies in minutes.

Where Dr. Heng practises.

4.8/5(1,445)

KPJ Sabah Specialist Hospital

MSQH

Kota Kinabalu, Malaysia

The premier specialist hospital in Sabah, East Malaysia, providing advanced medical care to the Borneo region and beyond.

Known for

Patients needing advanced cardiac interventions · Families seeking comprehensive pediatric and maternity care · Regional patients from Borneo and nearby countries

Languages

Mandarin · Bahasa Indonesia · Bahasa Malaysia · English

If our doctors recommend Dr. Heng for your case, we arrange the appointment, your travel, and someone beside you at the hospital. You pay KPJ Sabah Specialist Hospital's own price, not more.

View Hospital

Paying with insurance?

KPJ Sabah Specialist Hospital, where Dr. Heng practises, takes direct billing from these insurers. Medifly checks your policy and handles the claim for you.

Cashless where your policy allows, we arrange direct billingWe check your coverage before you commit to anythingNo insurance? You get the full price up front, no surprises

Frequently Asked Questions

Our medical team reviews your case and recommends the doctor best suited to your condition, needs, and preferences — so you don't have to search on your own.

How Medifly works.

Tell us what’s wrong

Symptoms, history, and what you’ve been told so far.

Our doctors study your case

Which specialist and which hospital give you the best chance.

Our doctors recommend the specialist

By call, video or in person, they explain the recommendation until the decision is clear.

We take it from here

Hospital, flights, travel. Where appropriate, we come with you.