How can Medifly.Ai help me?

Medifly.Ai assists you through every step of your medical journey — from finding the right doctor to estimating costs, planning your stay, and arranging travel details. Our in-house doctors also explain your treatment options in plain language, while all clinical decisions stay with your treating physician. We make medical trips simpler, smarter, and stress-free.

How do I schedule an appointment or treatment?

You can click the "Book" button on our website to schedule an appointment or treatment with your chosen doctor. Our team will take care of the rest of the process based on your needs.

Is virtual consultation available before traveling?

Absolutely. We offer a free consultation with our in-house doctor before you decide to travel, so you have a clear picture of your condition and treatment plan before making the trip.

Is consultation available in multiple languages?

Yes, consultations are available in multiple languages so you can communicate comfortably and clearly understand your condition and treatment plan.

Dr. Grace Chan Pui Suan

Gastroenterology & Hepatology

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Dr. Grace Chan Pui Suan

Gastroenterology & Hepatology specialist · Inflammatory bowel disease, liver disease, reflux disease

MRCP (UK) — Member of the Royal College of Physicians, United KingdomMRCP (Ireland) — Member of the Royal College of Physicians of Ireland

Gleneagles Hospital Kuala Lumpur · Kuala Lumpur, Malaysia · ≈2h direct from Jakarta

Speaks Mandarin, Bahasa Indonesia, Bahasa Melayu, English

Profile verified with the hospital

Asking is free and commits you to nothing, just a WhatsApp chat. A doctor replies in minutes.

First time here? Medifly is a doctor-led service for surgery and complex treatment abroad, an official partner of Gleneagles Hospital Kuala Lumpur. Our doctors guide you from first question to home again.

Free for you. Partner hospitals pay usThe same price the hospital charges, not moreA medical team beside you, door to door

About Dr. Grace

Dr. Grace treats Inflammatory bowel disease, liver disease, reflux disease.

A consultant gastroenterologist and hepatologist with expertise in diagnosing and managing diseases affecting the digestive tract, liver, pancreas, and biliary system. He provides comprehensive care for patients with gastrointestinal symptoms, inflammatory bowel disease, liver disorders, and complex digestive conditions. His international qualifications and affiliations support a practice grounded in evidence-based medicine and advanced endoscopic techniques. MBBS — Bachelor of Medicine, Bachelor of Surgery, United Kingdom. FESBGH — Fellow of the European Section and Board of Gastroenterology and Hepatology.

Conditions Treated

Inflammatory bowel diseaseliver diseasereflux diseasegastrointestinal bleeding

Procedure Focus

Gastroscopy
colonoscopy
therapeutic endoscopy

Credentials

MBBS — Bachelor of Medicine, Bachelor of Surgery, United Kingdom.
MRCP (UK) — Member of the Royal College of Physicians, United Kingdom
MRCP (Ireland) — Member of the Royal College of Physicians of Ireland
MRCP Gastroenterology — Gastroenterology Specialty Certificate, United Kingdom.

Where Dr. Grace practises.

4.4/5(5,199)

Gleneagles Hospital Kuala Lumpur

JCIMSQH

Kuala Lumpur, Malaysia · ≈2h direct from Jakarta

Leading private hospital in Kuala Lumpur offering multidisciplinary specialist care, advanced medical technology, and comprehensive services for local and international patients.

Known for

Newsweek World's Best Hospitals 2024 recognition · 9 Centers of Excellence including Cardiac and Oncology · 1,500+ heart surgeries with 95% success rate (2019 data) · Gamma Knife radiosurgery for neuro-oncology

Languages

Mandarin · Bahasa Melayu · English

If our doctors recommend Dr. Grace for your case, we arrange the appointment, your travel, and someone beside you at the hospital. You pay Gleneagles Hospital Kuala Lumpur's own price, not more.

View Hospital

Paying with insurance?

Gleneagles Hospital Kuala Lumpur, where Dr. Grace practises, works with these insurers. Medifly checks your policy and handles the claim for you.

Across Asia AssistAllianz Life InsuranceAmerican International Group (AIG)Anzen Health (HealthMetrics)Asia Assistance NetworkAsian AssistanceAXA Affin Life InsuranceCignaCompumede-MasEMA GlobalEmergency Assistance Japan

Cashless where your policy allows, we arrange direct billingWe check your coverage before you commit to anythingNo insurance? You get the full price up front, no surprises

Frequently Asked Questions

Our medical team reviews your case and recommends the doctor best suited to your condition, needs, and preferences — so you don't have to search on your own.

It starts with one message.

Free and confidential · a doctor reads every message

How Medifly works.

Tell us what’s wrong

Symptoms, history, and what you’ve been told so far.

Our doctors study your case

Which specialist and which hospital give you the best chance.

Our doctors recommend the specialist

By call, video or in person, they explain the recommendation until the decision is clear.

We take it from here

Hospital, flights, travel. Where appropriate, we come with you.

Is Dr. Grace right for your case? Tell us what's wrong. If they're not the right doctor for you, we'll say so, and find who is.

Dr. Grace Chan Pui Suan

Gastroenterology & Hepatology

Dr. Grace Chan Pui Suan

Gastroenterology & Hepatology specialist · Inflammatory bowel disease, liver disease, reflux disease

MRCP (UK) — Member of the Royal College of Physicians, United KingdomMRCP (Ireland) — Member of the Royal College of Physicians of Ireland

Gleneagles Hospital Kuala Lumpur · Kuala Lumpur, Malaysia · ≈2h direct from Jakarta

Speaks Mandarin, Bahasa Indonesia, Bahasa Melayu, English

Profile verified with the hospital

Asking is free and commits you to nothing, just a WhatsApp chat. A doctor replies in minutes.

About Dr. Grace

Dr. Grace treats Inflammatory bowel disease, liver disease, reflux disease.

Where Dr. Grace practises.

4.4/5(5,199)

Gleneagles Hospital Kuala Lumpur

JCIMSQH

Kuala Lumpur, Malaysia · ≈2h direct from Jakarta

Leading private hospital in Kuala Lumpur offering multidisciplinary specialist care, advanced medical technology, and comprehensive services for local and international patients.

Known for

Languages

Mandarin · Bahasa Melayu · English

If our doctors recommend Dr. Grace for your case, we arrange the appointment, your travel, and someone beside you at the hospital. You pay Gleneagles Hospital Kuala Lumpur's own price, not more.

View Hospital

Paying with insurance?

Gleneagles Hospital Kuala Lumpur, where Dr. Grace practises, works with these insurers. Medifly checks your policy and handles the claim for you.

Cashless where your policy allows, we arrange direct billingWe check your coverage before you commit to anythingNo insurance? You get the full price up front, no surprises

Frequently Asked Questions

Our medical team reviews your case and recommends the doctor best suited to your condition, needs, and preferences — so you don't have to search on your own.

How Medifly works.

Tell us what’s wrong

Symptoms, history, and what you’ve been told so far.

Our doctors study your case

Which specialist and which hospital give you the best chance.

Our doctors recommend the specialist

By call, video or in person, they explain the recommendation until the decision is clear.

We take it from here

Hospital, flights, travel. Where appropriate, we come with you.